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Customer Connect's web site Privacy and Security Statement

This security and privacy statement applies to this web site which is operated by Customer Connect A.C.N. 098 961 230 under the domain name "www.customer-connect.com.au" this security and privacy statement may also apply to services offered by Customer Connect on web sites hosted by third parties. If so, express reference to this security and privacy statement will be made on those web sites.
Customer Connect understands and appreciates that you, as a Customer Connect web site visitor, are concerned about your privacy and about the confidentiality and security of information we may gain about you online. Customer Connect is committed to protecting your privacy. This Customer security and privacy statement explains how your personal information will be treated as you access and interact with the Customer Connect web site.

As the Customer Connect web site develops and as technology evolves, Customer Connect will continue to strive to provide you with better and more customised services and with a more effective web site. Customer Connect encourages you to review the security and privacy statement periodically because the security and privacy statement may change from time to time.
Customer Connect has a privacy policy, which explains how Customer Connect generally protects your privacy and confidentiality. The principles set out in this privacy policy also applies to Customer Connect's web site.

Customer Connect takes reasonable steps to preserve the security of personal information in accordance with the Customer Connect web site terms of use and this security and privacy statement. If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted).

Customer Connect regularly reviews developments in security and encryption technologies. Unfortunately, no data transmission over the internet can be guaranteed as totally secure. Accordingly, although Customer Connect strives to protect such information, Customer Connect cannot ensure or warrant the security of any information you transmit to us, you do so at your own risk. Once we receive your transmission, we take reasonable steps to preserve the security of the information in our own systems.

The information that we will collect about you will depend on how you use the facilities offered by the Customer Connect web site.

If you visit an unsecure area of the Customer Connect web site (that is, an area where you are not required to log on) to read, browse or download information, our system will record the date and time of your visit to our site, the pages viewed and any information downloaded. However, our systems will not record any personally identifiable information.

If you decide to complete an online resume form, the information that you enter into the online form will only be collected by us if you submit your online application. If at any stage you cancel your application or log out prior to submitting your application, the information you have entered up to that point will be automatically deleted. The Customer Connect web site also contains links to the web sites of third party providers of goods and services ("third party web sites"). If you have accessed third party web sites through the Customer Connect web site and if those third parties collect information about you, Customer Connect may also collect or have access to that information as part of our arrangements with those third parties.

Where you access a third party web site from the Customer Connect web site, cookie information, information about your preferences or other information you have provided about yourself may be shared between us and the third party. You cannot usually be identified from the information that is shared; if you can be identified from this information, we will seek your consent before sharing such information.
Third party web sites should contain their own privacy statements and those third parties are responsible for their information, security and privacy policy.

As a general rule, no personal information is collected by the third party in this process. If, however, any personal information is incorporated in information that the third party automatically collect, these companies are required under their arrangements with Customer Connect to maintain the privacy and confidentiality of that personal information.

We will preserve the content of any e-mail that you send us, if we believe that we have a legal requirement to do so. Your e-mail message content may be monitored by our Customer Connect employees for securing issues. Our response to you may be monitored for quality assurance issues.

You acknowledge and accept that your use of the Customer Connect web site indicates your acceptance of the Customer Connect web site terms of use and the security and privacy statement.
Customer Connect may at any time vary the security and privacy statement by publishing the varied security and privacy statement on the Customer Connect web site. You accept that by doing this, Customer Connect has provided you with sufficient notice of the variation.


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